1)   ManageEngine ServiceDesk Plus 7.5
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available
Help Desk, ITIL help desk, ITIL, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management,

 2)   StableNet Express 5.0.1
StableNet Express comprehensively monitors your entire business critical network, system and application environments and helps you understand the health of your network devices and services.
network management, netflow, cflow, sflow, netstream, saa, smnp, rmon, reporting, sla,

 3)   help desk software - sitehelpdesk 7.1
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.
helpdesk software, help desk software, helpdesk, software, CRM, ITSM, ITIL, customer support, web based,

 4)   Groupion 3.101
Groupion is a web-based Enterprise Groupware application for SMEs and project teams and combines project management, billing, CRM and stock calculation in one integrated tool which can be adapted to the user’s requirements.
groupware, enterprise, CRM, ERP, web-based, on-demand, ITIL, XML, IMAP, billing,

 5)   Whizlabs ITIL Preparation Kit 6.0.1
Ensure your success in ITIL certification exam with Whizlabs preparation kit. Backed by Unconditional 150% Test PASS Guarantee.In the Exam Preparation Kit, you would find 200 Unique Questions spread across 5 mock exams.
itil, itil certification, information technology infrastructure library, itil foundation, itil exam, itil service and management,

 6)   FireScope BSM:BE 3.0.1
Slash your IT costs and improve IT reliability and performance! FireScope Business Service Management, Business-Edition (BE) delivers all the capability of expensive monitoring solutions from the Big-4, at a fraction of the price and complexity.
BSM, Service, ITIL, Management, Monitoring, Administration, Planning, Capacity, Security, Analytics,

 7)   SupportCalls with Outlook 2.4
An ITIL guided, helpdesk system for team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, web UI for technicians and end-users, KB, SLA, statistics & reporting.
Helpdesk, Service desk, CRM, Customer Service, SLA, ITIL, Service Level Agreements, SMS, Skype, Email monitoring,